Privacy Policy
This Privacy Policy describes how BrooklynRobinson.shop (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or shop on the Site.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual, including the information below, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products you browsed to, search terms, and how you interact with the Site.
Purpose of Collection: To load the Site accurately for you and to analyze Site usage to optimize our Site.
Source of Collection: Automatically when you visit our Site using cookies, log files, web beacons, tags, or pixels.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.
Purpose of Collection: To provide you with products or services to fulfill our contract; to process your payment information; to arrange for shipment; to provide you with invoices and/or order confirmations; to communicate with you; to screen orders for potential risk or fraud; and, consistent with the preferences you have shared with us, to provide you with information or advertising related to our products or services.
Source of Collection: From you.
Disclosure for Business Purpose: With our processor Shopify.
Customer Support Information
Purpose of Collection: To provide customer support.
Source of Collection: From you.
Sharing of Personal Information
We share your personal information with service providers to help us provide our services and perform our contract with you, as described above. For example:
We use Shopify to support our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.
[Insert information about other service providers]
[If using remarketing or targeted advertising, please include the following]
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing that we think may be of interest to you. For example:
We use Google Analytics to help us understand how customers use this website. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of this website, purchases, and your interaction with our ads on other sites with our advertising partners. We collect some of this information directly and share it with our advertising partners, and in some cases we use cookies or other similar technologies (which you may need to consent to, depending on your location).
To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can opt out of some services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with services, including: listing products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area ("EEA"), we rely on the following lawful bases for processing your personal information under the General Data Protection Regulation ("GDPR"):
Your consent;
Performance of a contract between you and the Website;
Compliance with our legal obligations;
Protection of your vital interests;
Performance of a task in the public interest;
Where necessary for our legitimate interests and not overridden by your fundamental rights and freedoms.
Retention
We will retain your personal information when you place an order through the Website.Unless you ask us to delete this information, it will be kept for our records. For more information on your right to deletion, please see the “Your Rights” section below.
Automated Decision Making
If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decisions, including profiling, if that decision has a legal effect on you or otherwise significantly affects you.
We do not use customer data to make fully automated decisions that have a legal effect or otherwise significantly affects you.
Our data processor, Shopify, uses limited automated decision making to prevent fraud that does not have a legal effect or otherwise significantly affects you.
Services that contain elements of automated decision making include:
A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist lasts for a few hours.
A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist lasts for a few days.
Sale of Personal Information
Our website sells personal information as defined in the California Consumer Privacy Act of 2018 (“CCPA”).
GDPR
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below.
Your personal information will be processed first in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify’s GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the personal information we hold about you (also known as the “right to know”), have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
Cookies are small pieces of information that are downloaded to your computer or device when you visit our website. We use a variety of different cookies including functional cookies, performance cookies, advertising cookies and social media or content cookies. Cookies allow websites to improve your browsing experience by remembering your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies can also provide information about how users use the site, for example whether they are first-time visitors or frequent visitors.
We use the following cookies to optimize your experience on our website and to deliver our services.
Cookies necessary for the proper functioning of the store
Name Function
_ab For access to the admin.
_secure_session_id For storefront navigation.
cart For shopping carts.
cart_sig For checkout.
cart_ts For checkout.
checkout_token For checkout.
secret For checkout.
secure_customer_sig For customer login.
storefront_digest For customer login.
_shopify_u For easy updating of customer account information.
Reporting and analytics
Name Function
_tracking_consent Tracking preferences.
_landing_page Tracks landing pages
_orig_referrer Tracks landing pages
_s Shopify Analytics.
_shopify_s Shopify Analytics.
_shopify_sa_p Shopify Marketing and Referrals-related analytics.
_shopify_sa_t Shopify Marketing and Referrals-related analytics.
_shopify_y Shopify Analytics.
_y Shopify Analytics.
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies stay until you stop browsing, while persistent cookies stay until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the time they are downloaded to your device.
You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and some parts of our website may not be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are usually located in the "Tools" or "Preferences" menu of your browser. For more information on how to modify your browser settings or how to block, manage or filter cookies, please refer to your browser's Help.file or through websites such as www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of having your information used by these third parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is not a uniform industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such signals from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact Information
For more information about our privacy practices, if you have any questions or would like to file a complaint, please contact us at Support@BrooklynRobinson.shop.